Return Policy

OverviewAt PixelPlushies.com, we want you to be completely satisfied with your new gaming companions. Because we work with specialized suppliers to bring you unique items, we maintain a focused return window to ensure any issues are resolved quickly.

Returns & Exchanges

• 7-Day Window: You have 7 days after receiving your item to request a return.
• Condition: To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Non-Returnable Items: We cannot accept returns on sale items or gift cards.

Damages and IssuesPlease inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at [Insert Email Address] with a photo of the damage. We will evaluate the issue and arrange for a replacement or a full refund.

RefundsOnce we receive and inspect your return, we will notify you of the approval status. If approved, you’ll be automatically refunded on your original payment method within 10 business days.